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HELP CENTER

If you have any questions or need help with your purchase, hit our support team at help@eyecey.com

I can’t upload theme on Shopify

If you encounter a message saying the file is too large or exceeds the 50MB limit, it’s likely because you're trying to upload both the backgrounds and the theme file in the Shopify Dashboard under Online Store => Themes. You should only upload the theme file in .zip format there. To upload backgrounds, go to Shopify Dashboard => Content => Files tab. Before uploading, make sure to unzip the background files.

If you think that you downloaded a folder but not a zip, or accidentally unzipped theme file, then all you have to do is simply compress this folder to a .zip again. Here’s how you can do it on MACOS:  Compress a file or folder: Control-click it, then choose Compress from the shortcut menu, and here’s how you can repeat this process on Windows: Press and hold (or right-click) the file or folder, select (or point to) Send to, and then select Compressed (zipped) folder.

How does it work?

You just need to place an order on our site and follow the instructions from our tutorial, you can find it on product pages of our Themes. If you feel like you need assistance with adding this theme on your Shopify store or creating you one then just select paid installation service before the purchase. These themes range $39-97 atm but if you want something custom then let us know your vision and send us some references via HIRE US page, custom sites start from $1k

Does it work with Wix / SquareSpace?

We are official Shopify partners and all of our themes work exclusively on Shopify. Before starting to cooperate with them, we studied in detail all aspects of the work so that our clients could use it conveniently and reliably, so I can 100% recommend this platform for your business.

Can I add SMS signup on the password page?

For sure, you just need to go to Theme Customize => Password page template and Show “Custom Liquid/HTML” block in the “Password Template” section. There you will be able to paste sms form from the app that you’re using, for example Postscript or Klaviyo. But you can still use a pre-built email collector.